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Is there anything in particular that you are hoping to refer any act to?
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Many thanks for your patience. The laws that may be relevant will depend on what you are actually selling and how you are selling it. For example it depends on whether you are selling to consumers or business, if you are selling in person, at the consumer’ premises, at an office, over distance (e.g. online or over the phone), etc.
If you are selling to consumers then the main piece of legislation would be the Consumer Rights Act. If you are selling to businesses then you will be caught by parts of the Sale of Goods Act. You will have certain obligations under Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. These Regulations apply to contracts for sales conducted on the trader’s business premises, off the trader’s premises (e.g. at the consumer’s home) and at a distance (e.g. online). They detail what information you must provide to customers before entering into a contract and deals with the consumer’s cancellation rights. There could also be local byelaws affecting the particular area you work in but these will be best determined by contacting the local authority to check.
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The Consumer Rights Act will unlikely apply as that is for sales between business and consumers, not business to business. You will be working under the Sale of Goods Act, which still provide the customer an expectation that any items sold will be of satisfactory quality, as escribed and fit for purpose. You will also be working under any specific terms you and the other side agree on, so you must ensure that your contracts are drafted well and they cover you for anything you would like them to.
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