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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 71134
Experience:  Over 5 years in practice
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My smart car was recalled earlier this year they did not

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My smart car was recalled earlier this year they did not tell me what was wrong with it but they say they had to change the thermostat. I took it to the Mercedes dealer Cardiff. I and asked them to do a service on it. Which cost approximately £130.00 I went to pick it up the following day and was told that they had done the thermostat but told me I would have to get it back to them in a couple of weeks because they didn't have a part.
After a few weeks the warning light came on again so I rang Mercedes and was told not to drive and to have it transported on a lorry. This I did with the help of the R.A.C. I rang Mercedes a few days later and they said i could pick it up later that day when i rang them to get it, I was told they had tried it on the motorway the light was still coming on so i would have to leave it with them for a couple of days. I was going on holidays that week so I told them I would pick it up the following week. When i arrived home I rang Mercedes told them I would get it at 3-00 PM the person on the phone said could I pay for it now with my card which I did £380.
I drove the car home all seemed well until three days later when I drove the car approximately a mile and half the warning light came on again.
There is so much moor to say could I talk to some one on the phone.

Are you asking if they are liable?

Jo C. and other Law Specialists are ready to help you
Customer: replied 1 year ago.

Ready now?

Are you OK? I can do now but Ill be offline for the evening in about 30 mins.

Customer: replied 1 year ago.
can you call me now

I'm here now?

Customer: replied 1 year ago.
Can you ring me now

Yes, I'll try now. Your number has disappeared above?

Customer: replied 1 year ago.
My number is +447958640731

I'll try now.