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So to confirm, this relates to a £30 bill that you paid in 2014 on your credit report?
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Sorry just one more question - if you paid that money why was a default registered?
At first you should try and challenge this with Experian. You need to get a copy of your report from them and then fill in this online form:
They will contact EE ask them to check the accuracy of the data they’ve recorded. In the meantime Experian will add a ‘Notice of Dispute’ to the entry, showing anyone looking at your report that the entry is being disputed.
If EE do not remove the default you can contact the Communications Ombudsman, the regulator who can look into this and force them to act in any way they are instructed.
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Experian cannot take the default without EE's permission so if EE are refusing to do so, you may have to contact the Ombudsman for an impartial and binding decision