How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 32086
Experience:  Over 5 years in practice
Type Your Law Question Here...
Jo C. is online now

How do I stand if my Camera going to Canon gets totally

Customer Question

How do I stand if my Camera going to Canon gets totally destroyed in transit by UPS?
I had to send my camera to Canon Repair Centre, Canon sent me the via e-mail the postage label with UPS, on delivery to Canon the camera got smashed to bits causing £2000.00p worth of damage and now UPS say they will not pay for the repair because the packing was not sufficient however the camera was in a cardboard box with packing around it and I taped up the packed with proper package tape and tape that had FRAGILE on it wrapped around it.
Canon say that it is beyond economical repair and have offered me a second hand camera but it will cost £1100.00p to purchase.
Submitted: 1 year ago.
Category: Law
Expert:  Jamie-Law replied 1 year ago.

Hello my name is ***** ***** I will help you with this,

Was it insured please?