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Ben Jones
Ben Jones, UK Lawyer
Category: Law
Satisfied Customers: 49801
Experience:  Qualified Solicitor - Please start your question with 'For Ben Jones'
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I have signed a contract and do not want the service i have

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i have signed a contract and do not want the service i have told these people via letter and they do not respond they just send us invoices

Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today.

When exactly did you sign the contract and what reason did they provide for not allowing you to cancel? Would it be possible for me to see a copy of the contract?

Customer: replied 10 months ago.
Hi Ben,
i signed on 5th April 17.They say there is not a cancellation period .This was not pointed out to me at the time of signing.They did not leave me a copy of the contract and had to ask for one which arrived 2 weeks later. I can email a copy of the contract to you directly can you forward contact email to send this to?

Hi there Tracy. Thank you for your response. I will review the relevant information and laws and get back to you at the earliest opportunity. There is no need to wait here as you will receive an email when I have responded. Also, please do not respond to this message as it will just push your question to the back of the queue and you may experience unnecessary delays. Thank you.

Many thanks for your patience. First of all as this is a business to business contract, you cannot rely on the usual protection in these circumstances which a consumer would get under the Consumer Rights Act or other consumer legislation. So you would not get an automatic cooling off period and that would have only been an option if it was provided by the other side. Also they would not have been obliged to tell you there is no cooling off period – in fact unless you were told otherwise, there is an assumption that there is no cooling off period.

What I would say is that if they have not provided you with any of the services which they had promised to provide you with, you can alleged that they have acted in breach of contract. You can use this as an argument to try and cancel the contract. They may keep sending you invoices but that does not mean anything – they cannot force you to pay anything at this stage and the only way they can try to do so is if they taking you to court and win. In the circumstances it may be difficult, on the assumption that they actually have failed to provide you with the services in question. Also there is no guarantee that they will ever go as far as court – many companies issue threats but in the end they never go as far as actually issuing a court claim. This can be risky and they have to pay the court and legal fees so you may find that they just keep invoicing you or making threats/demands but until they have won in court, you cannot be forced to pay anything.

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