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Hello my name is ***** ***** I will help you with this.
Was money taken from your credit card or bank?
Ok - ignore it. Cancel your card to make sure they dont take any money out.
They are trying to scam you. You are entitled to a 14 day cooling off period under the Consumer Rights Act 2015.
But they must also make it clear that you are signing up and it renews.
If not then they are in breach. You do not need to make any payments.
Can I clarify anything for you about this today please?
Indeed. Dont worry and do not be bullied.
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