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Hello my name is ***** ***** I will help you with this.
Does the guarantee have any conditions on work being done elsewhere?
Ok - unless its conditional upon them carrying out the works - then they can be carried out by any competent roofer.
As such you can get the work done elsewhere, claim the money back and it would still be covered.
Can I clarify anything for you about this today please?
You can but you dont need a Solicitor. You can do this yourself.
Does that clarify?
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