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What document was sent?
How long was the delay?
Have you discussed this with your solicitor?
It is obvious why the date was erased, to hide the fact it has been sat on when the client needs the deal to complete quickly. A solicitor must act in their client's best interests and in compliance with a raft of regulations.
If the solicitor is aware of the urgency then responding slowly could give rise to a complaint against the solicitor and the firm.
The seller's solicitor should have received a letter (known as a client care letter, engagement letter etc) setting out the terms of business of the firm and a complaints procedure. That is the first option. The seller may want to formally complain now as it may have the desired effect of speeding the solicitor up. May not work if this is a small practice or one man band. Complaints can then be directed at the regulator (SRA). The regulator will then investigate.
Hope this helps. Do let me know if you have any questions or queries.
Sorry it should have said 'the seller should have .......'
Vendor / seller are the same thing.