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Hello my name is ***** ***** I will help you.
Did they confirm it writing it would be frozen?
Ok - in that case you need not worry.
Simply write back saying that it was confirmed no payment would be taken.
The reality is they wont take it any further.If they issued proceedings then it would cost far more to bring the claim than it is worth.
So just write a letter setting out your position and saying that is the end of the matter.
Can I clarify anything for you about this today please?
If not I would appreciate a 5 star rating for my answer. Thanks!