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How old is it and how much did he pay?
You want to know if you are protected by consumer legislation?
What is the specific fault?
The sale of goods act is no longer good law. It has been replaced with the consumer rights act. However, it is fair to say that the differences are not great.
Come what may he has purchased a car that isn't that holds and he didn't pay a rock bottom price for it and it has a fairly substantial faults. If they are seeking to argue that they can escape their obligations under the consumer rights act because he paid by a business card then they are just simply wrong. What's is true is that he wouldn't automatically have rights to reject under the distance selling regulations if he's business but that is not what he is trying to do here.
In any event, whatever the legal position the fact remains that they are refusing to offer a refund and so his only option is to suit the Small Claims Court if they will not negotiate.
Can I clarify anything for you?