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Hello, James, my name is ***** ***** I will help you with this.
On what basis are they saying it is your fault?
You never offered it with any sort of warranty?
Ok - well you are not liable.
Unless you knew of any defects then they can not get you to pay.
They can try and get a small claim, but they will lose.
Unless you know, or you gave some sort of warranty, then you are not liable.
Can I clarify anything for you about this today, please?
If not, I would appreciate a 5-star rating for my answer. If you need anything further I am available for a follow up at no extra cost.
Happy to help.