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F E Smith
F E Smith, Advocate
Category: Law
Satisfied Customers: 10487
Experience:  I have been practising for 30 years.
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I bought a bike for £999.00 at Specialized and the at the

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I bought a bike for £999.00 at Specialized and the at the end of last year and in December, 2 months after purchase, they issued the following notice: '2018 Specialized Allez Recall Notice. Specialized have issued a Recall Notice for 2018 Specialized Allez, Allez Elite, and Allez Sport models. This is due to a manufacturing defect in the fork crown. ... As this is early in the recall process, Specialized cannot offer an immediate replacement.14 Dec 2017'. Can I insist on my money back?

Hello for clarification they told you this on 14th Dec?

how did you pay for bike?

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Customer: replied 4 months ago.
Paid by credit card. Informed by email on 21.12.17