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How long ago would the item have been purchased?
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Thanks for your patience. When a consumer purchase is made, the rights are between the buyer and seller. If the buyer subsequently dies, any claim remains with their estate, not who inherits the item. The deceased person will leave their estate upon death and this will include all items and money and rights they owned at the time of death. Therefore, the executors of the estate can still apply the buyer’s rights even after their death. This does mean if the person has died whilst still in the legal time period to reject an item for a refund, they can do so on the deceased person’s behalf, as the executors of their estate.
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It is not legislation, it is common law
In a way you are correct, it is not written down anywhere specifically in a piece of law which you can just pull up and refer to. It is through common law, meaning case law over the years which have shaped the laws of the land throughout time. Many legal principles are established in that way. It would take quite a bit of research to point down the exact common laws which have created this and it would be beyond the scope of our site and the level of fees. Therefore, it is only something you would really need in the event that you had to make a court claim for it, which I would very much hope it does not come down to as eventually the retailer should issue a refund
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