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So why were Talk Talk unable to resolve the issue exactly? What reason did they provide?
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You can indeed argue that they have failed to undertake their part of the contract and provide you with the services they promised. However, you need to show that this was a serious enough breach to justify the whole contract being cancelled, including for the other services. After all, it was only the calls you had an issue with and you could still make calls, just not receive all of them. Of course, it is a breach but just how serious of a breach it was would be the main question. I suggest you contact their complaints department and pursue this through full completion with their internal customer services. After that I suggest you go to the Ombudsman, a free service which can look into this from a neutral perspective and issue a binding decision.
To force you to pay Talk Talk has to take you to court and win and they may never actually go that far, especially as they are in the wrong to some extent.
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