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Hello my name is ***** ***** I will help you with your question today. I am reviewing it, please give me a moment.
i assume you know who has done it?
You need to write and ask them to get others to remove or say you will go to court. You can’t remove the customer rating if it is an opinion.
If they don’t get the others to remove you can issue proceedings.
You would need to complete form n1
Seek an order that the other reviews are removed.
If they refuse this could be contempt of court. Which they may be warned, fined or sent to prison.
Can I clarify anything for you about this today, please?
If not, I would appreciate a 5-star rating for my answer. If you need anything further I am available for a follow up at no extra cost.
No, that’s ok. But you will need the address to serve proceedings.
Does that clarify?
Sadly not, as proceedings have to be physically issued. This can’t be done electromically
It is posting something which is untrue. It is a civil matter, not criminal.
Correct. Thanks it. They are not even your customers! Clearly this person has asked them to leave these falsehoods.
Does that assist?
Her review, you can't do anything about.
The friends reviews then yes. They have not had anything done by your service and have no personal knowledge.
So their can be removed.
Can I clarify anything for you about this today please?
If not I would appreciate a 5 star rating for my answer. If you need more help, you can ask follow up questions for free and I would be delighted to assist. Thanks!
All the best.