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Hello my name is ***** ***** I will help you with your question today. I am reviewing it, please give me a moment.
Has it gone up every year?
Ok. Generally people who have had an incident even if not claimed for, insurance is increased.
It is a scam, they just want to charge more.
You need to write and set out your complaint. They may of course say that £100 is increased insurance anyway as inflation and more claims.
They will investigate and come back to you. If they do not uphold the complaint you can then go to the financial ombudsman,
They regulate these people and can consider your complaint for free at www.financial-Ombudsman.org.uk
That should resolve it.
Can I clarify anything for you about this today, please?
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