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Thank you for your question and welcome. My name is ***** ***** I will assist you. Did you pay for this on a credit card? Kind regards AJ
Thank you for your message. If this is a scam and a case of fraud, or you have not received what you have paid for, then you are protected under S.75 of the Consumer Credit Act. Your credit card company is required by law to refund you. I would contact your credit card company and ask for the S.75 claim process. Is the company based in the UK?
Thank you. Yes - if you ordered a service and did not receive what you expected(effectively in breach of contract) you request a S.75 refund. Kind regards AJ