How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 32426
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

Last year I joine Purplebricks to sell my house. Their said

Customer Question

Last year I joine Purplebricks to sell my house .
Their said the fee was £1200 but when I signe up it stated it was £1400.
When I ask the guy who came to see me he started he would of sort it out.
Now their lender is now asking for the payment.
As I said I would pay when the Property is sold.
Their gave me a brake down that I have to pay for them showing people around .
When I had said I would do so my self.
Purple brick did not sell my home and did not have much people viewing my home , in all only about 6 people .
My friend inform me that the govement states I do not have to pay them .
I need to know if it’s true as I need to pay them by the 27 April.
Kind regards *****
Submitted: 5 months ago.
Category: Law
Expert:  Jamie-Law replied 5 months ago.

Hello my name is ***** ***** I will help you with your question today. I am reviewing it, please give me a moment.

Expert:  Jamie-Law replied 5 months ago.

Do not have to say them on basis?

Customer: replied 5 months ago.
I have to pay Close Brothers £1400 by the 17April for Purple Brick
Expert:  Jamie-Law replied 5 months ago.

Just to be clear, they want paying, even though they didnt sell the home?

Customer: replied 5 months ago.
Expert:  Jamie-Law replied 5 months ago.

What do the terms say which you agreed to?