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My name is Clare
I shall do my best to help you but I need some further information first
Could you explain a little more about what is happening please
I feared as much
This is a scam I am afraid - there are no such charges - and no money is waiting for your friend.
In the event that your friend is a beneficiary under a Will then the money would be transferred to her in the normal way - with all costs being deducted prior to the balance being transferred
I hope that this is of assistance - please ask if you need further details
I am afraid that the whole thing is a fraud and there is no money waiting for her I am afraid