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Did you serve the name: viagogo AG at the London address?
Who did you pay though?
But was it the UK Company or one in Switzerland?
Can you ask your credit card company details of the merchant?
Because then you know who you paid.
It is the company who you paid who you need to take to Court.
My view is that you would sue viagogo AG but could use the London address.
If they claim it is not UK law but Swiss law you could quote the Consumer Rights Act 2015 in that the terms are unfair.
Clearly, they are seeking to evade UK justice.
But I would sue the Swiss company at the UK address.
Can I clarify anything for you about this today, please?
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Ah, ok you need to sue the Swiss Company then.
You can get a Court order in the UK but then enforcing in Switzerland is a different matter.
You dont be able to do this via MCOL as you need to serve a N510:
Does that clarify?
You sunmit to Salford:
County Court Money Claims Centre, PO Box 527, Salford M5 0BY
Fees are listed here:https://www.gov.uk/make-court-claim-for-money/court-fees
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