Thank you. The sentence you are relying on is this I presume:
“In the event of the Client making alternative arrangements [AGENT] will provide a free replacement guarantee for up to twelve months for permanent staff positions only”
Now the replacement guarantee period is specifically defined before that – they actually state that this period is the 8 weeks after starting of work for you. This is defined in the clause and it also links to the replacement guarantee itself.
What the fourth sentence does is also adds another condition that this guarantee will only apply to permanent staff. So you would need to read it that it applies during the replacement guarantee period and also it is only for permanent staff.
I agree, it is not that clear, but this is what a court will likely interpret it as. The issue here is that you have your own interpretation and they have theirs – you could argue it out between yourselves but never reach an agreement. In that case the only way is to go to court and get them to resolve it. No one can guarantee the outcome but the likely starting point would be what I said above.
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