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Hello for clarification - how long ago did she do this will?
You need to contact the Law Society because whenever a firm of solicitors closes or is taken over, all the deeds and all the wills will go from one firm to another. They don’t just get abandoned.
So they will be somewhere in the Law Society will tell you who took over the files wills and the deeds. It’s not an uncommon question. You should find the Law Society quite helpful.
Can I clarify anything else for you?
I’m happy to answer any specific points arising from this.
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