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1. The first thing you need to realise is that this is a website for informational purposes only. It does not purport to offer legal advice or to engage in representing Customers of the website. So, if you want someone to represent you, you should continue with your existing solicitor and get them to draft any email you wish to send. Secondly, you should sue BMW at this stage if you wish to get compensation. Otherwise, your action will end up statute barred for being outside of time. Essentially, once you have legal proceedings issued, then you can continue to negotiate with BMW if that is what you wish. However, you should expect to litigate with them in court, as this is the pattern with all German car manufacturers.
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