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Hello my name is ***** ***** I will help you with your question today. I am reviewing it, please give me a moment.
Can you please explain your situation a little more?
Is the deposit protected, EPC certificate, how to rent book given etc?
Why has the prescribed form not been served?
Ok, if they have been there 10years then you are ok. If it was after 30 Sept 15 it needs to be a specific form.
If you served notice on 10th jan then it’s valid from 1st feb and expires 31st March.
The notice is valid for 6 months. So you are ok to start eviction proceedings.
Can I clarify anything for you about this today, please?
If not, I would appreciate a 5-star rating for my answer. If you need anything further I am available for a follow up at no extra cost.
They need the new notice. They renewed after the rules came in
The existing one is not valid. You need to start again.
Does that clarify?
Great. Can I help with anything else today?
No. Does that assist?