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Have you checked their terms to see if it says when a contract is formed?
Thank you. So did they ever send you the invoice?
ok, so you placed the order online, they in turn sent you an invoice and you then paid for the goods?
Ok thanks, ***** ***** their own terms and conditions, they have completed the necessary steps for there to be a legally binding contract and as such you should be able to hold them to it. Often, online retailers have terms which specific when a contract has actually been formed and they tend to delay this until goods have been dispatched, so that any mis-pricing issues can be resolved before they send the goods out.
However, in this case they specified that a contract is formed once you receive the invoice, and it would the be reinforced further when you submit payment. Therefore, you can argue that they are in breach of contract as they are going directly against their own terms and conditions.
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