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Hello for clarification - who is the builder?
did you have the chance to inspect the houses before you moved in?
have you evidence that you paid for the breakfast bars?
anything in writing to prove your spec?
I tried to telephone as requested but there was no answer. When is it convenient to speak?
Under the Consumer Rights Act 2015, goods (the house) has to be of Satisfactory quality and Fit for purpose. They also have to be as described (includes breakfast bar?). On the common-law basis of Contract, they have to supply what you have purchased (the breakfast bar)
There is an overlap between the two sometimes.
It’s a house, it looks like a house, you can live in it and it keeps the rain off you. It is fit for purpose.
The house would not be fit for purpose if you wanted to keep chickens in it or use it as a factory.
The plaster may be cracked and the doors and windows may be damaged but it is still fit for purpose but not of satisfactory quality.
If you have been supplied something which is second-hand, it is not of satisfactory quality and it is not as described.