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Jamie-Law
Jamie-Law, Solicitor
Category: Law
Satisfied Customers: 7721
Experience:  Solicitor
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I had a a phone call where someone offered my building

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I had a a phone call where someone offered my building company to appear on first page of Google right away for one month only without any contract.
No one has told me about monthly rolling process or T&C at the time of sale. They send me invoice only soon after l made payment and later on the end of that day T&C which l did not read.After 8 a known payments been taken l request refund which soon later been taken back by bank as payments were taken legal way.. that's what bank told me.l took a legal action against them but not sure how to defence myself?

Hello my name is ***** ***** I will help you with your question today. I am reviewing it, please give me a moment.

Why did you not read the terms?

Customer: replied 3 months ago.
As l been explained over the phone that there will be only one payment,no contract and l been not told about rolling process. I did not received any further invoices or activitie reports for the campaign which l believe should be send to me on the monthly basis.

Did you get any terms later which said it was rolling?

Customer: replied 3 months ago.
Not when l purchased campaign .

That was not what I asked - did you get terms later?

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Customer: replied 3 months ago.
I have received T&C 5 hours later after they send me invoice.

I will call you shortly, will show as withheld