Ask a Law Question, Get an Answer ASAP!
Thanks for your question. If you bought the goods from a shop (as opposed to online for example) there is NO automatic right to a refund unless th goods at faulty or don’t correspond to description etc as narrated in the legislation and the return policy you have quoted. That would mean that anyone could break a contract for sale of goods and that is not what the law says. “Not of satisfactory quality” does not necessarily mean that the product caused a skin reaction as that can be a natural result of some people using some cosmetics. It may, however, be a good argument for asking the retailer to exercise discretion and take the product back. I hope that answers your question. Please leave a positive rating so that I am credited for my time.
Why did you get the price so spectacularly wrong? I will take this up tomorrow.
If you have bought the goods there is no right to take them back unless there is something wrong with them. That is the legal position.