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Hello my name is ***** ***** I will help you with your question today. I am reviewing it, please give me a moment.
Did you have travel insurance? Was the booking one which could be cancelled or was it advance only?
Have you claimed off your insurance?
Ok - you should do that. It may cover you.
If not and the flight you booked is a cheap one (ie one which can not be changed) then sadly you are not entitled to a refund.
But I would claim off your holiday insurance - that should cover you, unless it is excluded.
Can I clarify anything for you about this today please?
If not I would appreciate a 5 star rating for my answer. If you need more help, you can ask follow up questions for free and I would be delighted to assist. Thanks!