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How long was he in in the car park for? Was this a private as opposed to a council car park?
In that case they should not be hounding him for any payment at all. Send them a picture of the notice that says that the first 30 minutes is free with a covering letter saying no payment is due. Ignore all further communications. They may send reminders and letters in th hope that you will just pay up; that is the way these people operate and make money. However they will eventually cease sending the letters because they know they can’t take you to court and win. I hope that helps. Please leave a positive rating so that I am credited for my time.