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Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today.
How long ago was this and did they not provide any service at all?
OK thank you for your response. Leave it with me for now and I will review the relevant information and laws and will get back to you as soon as I can. Please do not respond to this message as it will just push your question to the back of the queue and you may experience unnecessary delays. Thank you
Can I please also check how you paid for the services and also where are you and the company based?
Thank you. As you sent the money via bank transfer you will not get any fraud protection and cannot rely on the banks to resolve this and get you the money back. It means that you have to either rely on them to voluntarily refund you, or you will have to take them to court. The problem with the court is that you are based in different countries so there will be a not that straightforward cross-jurisdictional procedure and even I you win, it does not guarantee payment – you have to find ways of trying to enforce that judgment against them if they refuse to pay you still. The risk is you can end up spending more money just to pursue the money you have initially lost and increase your overall losses.
The alternative is to contact the fraud branch of the police in the UK to see if they can help you:
If you wish to report this, all scams can be reported to Action Fraud on +44(###) ###-####or by visiting http://www.actionfraud.police.uk/report_fraud.
In the end, these are the only options available to you in the circumstances.
I trust this has answered your query. Please take a second to leave a positive rating by selecting 3, 4 or 5 stars above - this is an important part of our process and recognises the time I have spent assisting you. If you still need me to clarify anything else, please reply on here and I will assist as best as I can. Thank you
We are only an online Q&A service, all we can do is discuss your situation and rights on this website – we cannot send letters on your behalf. For that you need to officially engage a solicitor but yes, that is possible. How efficient it is will remain to be seen though – they can simply ignore it and nothing will change. The issue is that until you have sent it you won’t know if it works. Hope this clarifies?
Hello, I see you have read my response to your query. Could you please let me know if it has answered your original question? You can either reply on here with a quick ‘Yes, thanks’, or select 3, 4 or 5 stars on this page. I can still answer follow up questions if needed to clarify anything for you. Many thanks
Having dealt with fraud for many years, often the reality is that there is not much you can do - only less than 1% of victims actually end up recovering anything from the fraudsters. The best way to avoid fraud is not to get defrauded in the first place, once that has happened, the chances of recovering anything decrease significantly. Whilst I understand you are after creative ideas, there is also the reality, which is unfortunately what we have to deal with. So it does bring me back to the initial information provided - the police, or the courts. They are the only ones which can really do anything about it in the circumstances, but as mentioned neither actually guarantees any success. So I can only tell you what is available to you, I am not intentionally withholding information which will help you. Hope this clarifies?