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Hello my name is ***** ***** I will help you with your question today. I am reviewing it, please give me a moment.
What is it you want to know about this and achieve?
If you know the cost of getting it corrected, that is your loss.
Can I clarify anything for you about this today, please?
If not, I would appreciate a 5-star rating for my answer. If you need anything further I am available for a follow up at no extra cost.
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 https://www.gov.uk/government/publications/form-n1-claim-form-cpr-part-7 and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value, you would need representation for trial.
Yes, it is. If you see my reply above you will see you can issue a claim online
Does that assist?
Yes they will. Or you can get a survey done.
But a glazier will be sufficient.
Great. Can I help with anything else today?