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Hello, thank you for the question.
I am a UK qualified solicitor and happy to help.
Are you asking whether you can obtain a refund or is it more of a general question of the legality of selling the software?
I see, the answer is that if the seller knows the product is not fit for purpose, this is in breach of the Consumer Rights Act 2015, so they would open themselves up to refunds on every sale.
It would also be a Trading Standards issue as the seller is trying to sell an item and make a profit on something which they know is unfit for purpose, so I would say Trading Standards could prosecute the seller too.
I hope this helps - if you can please accept the answer and give me a 5 star rating, I can answer follow up Q&A's at no extra charge and Just Answer will credit me for helping you today.
Hi there, I think there is a button to click for the acceptance?.
That's worked, many thanks, ***** ***** good day