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Hello my name is ***** ***** I will help you with your question today. I am reviewing it, please give me a moment.
How much are you seeking to claim?
You need to write and set out your losses and request a refund within 14 days from the date the letter was sent in the post, or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 https://www.gov.uk/government/publications/form-n1-claim-form-cpr-part-7 and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value, you would need representation for trial.
Can I clarify anything for you about this today, please?
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You need to put a figure for your losses.
But I would suggest keeping it at £10,000 or under to keep it as a small claim
Does that clarify?
Yes, I think you can not claim more than £10,000
I think you have a good claim.
You can leave it up to a Judge to decide value by saying that the Claimant expects not to recover more than £10,000
Does that assist?
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I would suggest a public access Barrister who may be able to assist on a no win no fee.
I would recommend www.clerksroomdirect.com
Does that help?