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Economy Energy have gone out of business (see link: http://wck2.companieshouse.gov.uk//companysearch?disp=1&frfsh=1547215004&#result_.
As such, if you write to the company head office, you should get a reply from the liquidators to see if they can arrange the refund, assuming there are funds available. If not, you would be faced with having to apply to companies house to restore the company to the register and to then sue them. You cannot sue them now as the company is dissolved and ceases to exist. If you did restore it to the register, it is unknown if you would be successful suing them as if there are no assets left then there is no claim.
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