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Jamie-Law, Solicitor
Category: Law
Satisfied Customers: 12515
Experience:  Solicitor
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I signed for a free sample of diet pills and I was unaware

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I signed for a free sample of diet pills and I was unaware that it was a subscription and now I am receiving monthly pills and I am charged £80+ a month I have tried to cancel by email and a phone number my credit union gave me which just says replace the receiver what are my rights in this matter
Assistant: Where are you? It matters because laws vary by location.
Customer: London
Assistant: What steps have you taken so far?
Customer: sent an Email and tried to phone
Assistant: Anything else you want the lawyer to know before I connect you?
Customer: That I am a pensioner on a low income

Hello my name is ***** ***** I will help you. I am just reviewing your question. This is an email service so there may be delays when responding.

This is a common scam.

Cancel your card, say it has been lost.

They then can’t take any further sums.

They make it hard to cancel on purpose.

You should also report it to your card provider as fraud.

Can I clarify anything for you about this today, please?

If not, I would appreciate a 5-star rating for my answer, by clicking the button at the top of the screen. I am not paid for my time unless you rate. If you need anything further I am available for a follow up at no extra cost.

Jamie-Law and 2 other Law Specialists are ready to help you
Customer: replied 5 months ago.