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How did you book and pay for the course, was it online or in person?
Thank you. I will get back to you with my answer as soon as I can, which will be at some point today. The system will notify you when this happens. Please do not reply in the meantime as this may unnecessarily delay my response. Many thanks.
Hi there, just need to check - you say it was after 16 days so were you outside of the cancellation period?