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Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today.
What is wrong with the goods?
Are you a private consumer or a business?
Ok thanks. It’s not great news in that case. Whilst consumers have 14 days to return any damaged goods, even if the contract says otherwise, as a business you are not protected in the same way. You would have to adhere to the seller’s own terms of business, which in this case specifically state that any damaged goods must be reported within 48 hours (Clause 14.2).
Whilst you could have also relied on the Sale of Goods Act to argue that the goods supplied must have been of satisfactory quality, they have specifically excluded under the contract which means they will not be applicable.
You are therefore left with the contractual rights only, which unfortunately you have not adhered to as you have not reported the damage within 48 hours of delivery.
Does this answer your query?
All the best