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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 34626
Experience:  Over 5 years in practice
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Paid £452 for electrfic fire ougnht online from Dimplex/ I

Customer Question

Paid £452 for electrfic fire b ougnht online from Dimplex/
JA: Where is this? It matters because laws vary by location.
Customer: I live in Wiltshire Dimplex afre in Southampton. Fire will not work.
JA: What steps have you taken so far?
Customer: Is complicated model requiring interior cleanin after two weel My wife AND i adre b oth nearking ninetgyh years. Asked Dimplex to replace ikt with simpler modcel cosging £15 They do not agee4
JA: Anything else you want the lawyer to know before I connect you?
Customer: Mhy names is R Simmons
Submitted: 3 months ago.
Category: Law
Expert:  Ben Jones replied 3 months ago.

Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today.

Expert:  Ben Jones replied 3 months ago.

When did you buy it and are you now wanting to return it for a refund or to exchange it?

Expert:  Ben Jones replied 2 months ago.

Hello, I am not sure if you saw my query above - When did you buy it and are you now wanting to return it for a refund or to exchange it?