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Good afternoon. I will assist with your question - be aware this is an email not chat service therefore maybe delayed in replying.
Im sorry but you havnt told me what the actual problem is?
who's account was closed and why?
what is the issue with your mothers account?
and where are you living if not in UK?
Thank you. What exactly is it that you were trying to do?
How much money were you trying to send from where to where?
Are you on the mandate to deal with your mother’s affairs?