you complete the online cancellation form.
Pregnancy: This agreement can be cancelled if you become pregnant upon the appropriate written proof
being given - Visit either the Xercise4Less app or the Xercise4Less website and upload the relevant
documents when you complete the online cancellation form.
Please note – ANY Cancellation for the above reasons will not be effected until the appropriate proof is
Only cancellations submitted online via the app or website will be accepted
Breach: This agreement can be cancelled if we (Xercise4Less) are in breach of contract including if we do not
provide facilities or services you may reasonably expect and we have fallen well below that standard.
You are able to freeze your membership for a continuous period of up to 3 months without charge, for any
reason. We will allow a maximum of 3 months frozen membership in any one calendar year.
Temporary Illness or Injury: This agreement may be frozen for a maximum of 3 months in addition to the
allowable 3-month freeze period as outlined above, in the event of a temporary illness, injury or medical
condition which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits
exercise for a period of time
All freeze requests must be submitted either via your Xercise4Less app or the Xercise4Less website and will
not be effective until your request has been confirmed by Harlands Services Limited.
Once your freeze has been processed you will not have access to the facilities until the freeze period has come
to an end.
Please note – A freeze period does not affect the Minimum No. of Direct Debit Payments you are due to make
and any payments remaining at the time of the freeze will remain due and recommence on a monthly basis
once the freeze period has completed. (Freeze of payment must be submitted 14 working days before the
direct debit payment is due to be taken, if the submission is too close to the payment date the following
payment will be frozen).
Please note if your membership included the benefit of a free period then we (Harlands Services) will stop
making collections during that free period and recommence making collections on the renewal date.
13. GENERAL TERMS
The Monthly membership fee is due each month in full, upfront, in advance and with the exception of
cancellations under the principal terms, no partial refund of the monthly membership fee will be made unless
you are cancelling under cooling-off regulations detailed in Clause 1.
You agree to comply with the Rules of Membership which are displayed prominently in the Club and relate to
opening hours, use of facilities and your conduct. We (Xercise4Less) may make reasonable changes to these
Rules at any time provided we (Xercise4Less) give you reasonable advance notice of the change.
If we (Xercise4Less) take no action or let you off any breach of this agreement or give you extra time to pay or
comply, it will not stop us enforcing the terms of this agreement strictly at a future date.
We (Xercise4Less) will do our best to resolve any disputes over this agreement. If you wish to take court
proceedings against us (Xercise4Less) you must do so within the United Kingdom. Relevant UK law will
If any part of this agreement is disallowed or found to be ineffective by any court or regulator, the other
provisions shall continue to apply.
We (Xercise4Less) may terminate this agreement with immediate effect on notice to you if you are in breach
of the Clubs Rules (i.e. Stealing
or other criminal activities within the facility). In this event you will not be
liable to pay any further Direct Debit Payments, provided such breach is not deemed by us (Xercise4Less) to
have occurred primarily in order to qualify you for a refund.
By ticking the relevant boxes during the sign-up process you are agreeing to the contractual agreement. You
will only be granted access to the facilities once you have