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Hello, my name is ***** ***** I am a qualified lawyer happy to help you today.
Was the deposit protected and placed in a scheme (Deposit Protection Service, Tenancy Deposit Scheme, or MyDeposits)?
OK, it should have been paid back within 10 days of you vacating the premises. I will advise you how to proceed next...
Do you know which scheme it was placed in?
They will either need the dispute resolved or a court order to release the monies to you.
The scheme has a refund process which you should follow at this point.
If it is the deposit protection scheme you can check here if your money is with them :
If it is with them, you need to email them to notify them your landlord has failed to return the deposit to you.
The email address to use is***@******.***
They have a dispute resolution scheme which you can use but the landlord also has to agree to use it.
You can sue the landlord but this would be a last resort and the court will want to know if you used the dispute resolution scheme before issuing court proceedings first.
OK and use the attached letter to send to them and to the landlord - I would think that will prompt them to refund you. Please come back to me if you need to sue them.
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No problem at all, have a good day