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Hello, my name is ***** ***** I am a qualified lawyer happy to help you today. I am just reviewing your question.
Was there anything in the contact which you signed to allow them to sell off items in the event of non-payment?
OK, yes the personal items have no value to them but sentimental value to you. So have they refused your request to collect those items?
Do you know if the terms say "everything will be sold", for example. I would have thought only items of value would be.
OK, if you prefer you can upload it here and I will check. The guide re uploading documents is here :
Hi there, if you email them to***@******.***, ask them to forward on to me and I will look at them.
The relevant part would be the situation of non-payment or anything which allows them to dispose of items
OK, thanks, ***** ***** being Sunday it may be delayed but they will send it to me shortly - will confirm back once I have it
Thanks, ***** ***** now seen the conditions. I attach a copy of the document - if you see sections 19 and 20 of the terms, it does state they have a lien over your goods (it doesn't distinguish between items of sentimental value or not) and the right to sell them unless prompt payment is made.
Their terms are likely to be found legal I am afraid to say - there is no comeback in my view if you do not pay them the balance owed. I am sorry to give you the news but I am duty bound to tell you. The only thing I can suggest is to speak to them and ask whether the sentimental items (of no real value to them) can be returned.
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