Ask a Law Question, Get an Answer ASAP!
Hi thank you for your message, firstly can I express my sympathy at your situation. I would advise that you allow them one last attempt to remedy the situation, with this in mind I would advise that you send them a letter before action to demand that they fix the matter within 5 days or agree to pay you the cost of remedying the matter yourself. If they then do not resolve the issue within 14 days you can then look to issue small claims proceedings to recover any cost spent to resolve the issue. You should ideally obtain 3 quotes for any work and then se those to bring the action. Though you can also get the work done and claim afterwards for the money spent as well in the circumstances. I hope this helps, if you can please accept my answer and rate me 5 stars (in the top right of your screen) then Just Answer will credit me for helping you today.