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You don't have a claim in negligence because no harm has occurred yet, however: where a claimant has no right of action against a local authority in negligence or for breach of statutory duty there may still be scope for an action to be brought under HRA 1998, s 6(1):
'It is unlawful for a public authority to act in a way which is incompatible with a Convention right.'
To bring a claim the claimant must establish that:
the defendant is a public authority
the claimant is a victim
the defendant has acted in breach of the claimant's right under HRA 1998
the claim is not statute barred
there was a real chance of a better outcome for the claimant had the defendant not breached HRA 1998
it is just and equitable to award the claimant damages
So you would need to find an HRA 1998 right that they've breached and demonstrated it to claim damages.
However, I think the best thing to do first is writing a letter saying you've taken legal advice and before you take any further action, you will give them a chance to remedy the situation ASAP.
I do hope this helps. Please don't forget to rate my answer to close the question, this ensures I'm compensated for my time if you're satisfied. You can, of course, ask additional questions afterwards too.
There is no remedy for mere emotional distress (unless it leads to a recognised psych condition) - the potential risk is not enough to bring an action.
I'm not allowed to do that on this platform, you would need to contact a lawyer in person as this is just a Q&A site. I'm so sorry I can't help with that.
I would advise you to do some googling to find a qualified lawyer who can write a letter for a fixed fee with a free intitial consultation. I can't recommend specific firms. I'm restricted on what I can do on this platform.
All the best for the future.