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Hello, please explain how it is we can help today?
If your IVA has finished this means that any outstanding debt you owed has been written off.
However this does not change the fact that you may have been mis sold PPI before your Arrangement started. As such you can now make a claim. The mis selling of PPI is a separate issue to whether or not you only part paid back your debt. In the same way as if you had paid off your debt in full your claim must still be considered. Compensation must be paid if you were mis sold.
If your IVA is completed and you have a completion certificate, then any windfalls would be yours to keep. That said there are a few instances where windfalls you now receive may still be payable to your old IVA company. This is where the reason for the windfall happened before or during your IVA. For example compensation for mis selling of PPI which happened before your IVA started may still have to be paid to your old IVA company.
So basically before starting any claims you must have your completion certificate. Before then your Arrangement is not formally completed. Any compensation would still have to be paid to your IVA company.
Does this help at all?
The phone call was not requested by me and comes up automatically. We can just continue on here.
Yes unfortunately, it would count because that is before the IVA. The windfall you would be able to keep is for after you have received the completion certificate. If you do not sign it, then the official receiver will have a claim on it and there is no time limit on this.
As stated, they may have a claim on the windfalls for any monies received. You would have to tell them to know how much they will take, but the risk will be on you if you don’t, that is all. I cannot confirm.
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