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What are you ideally hoping to achieve in the circumstances, please? Please note I am mobile at present so may not be able to reply immediately, thanks
Thank you. My main concern is that you say you agreed for it to have the operation and you were also given an estimate, which has more or less been met (even if at the higher end). You may not have signed anything in writing to agree to them proceeding but your consent was clear as you had already agreed and you did not prevent them from proceeding with the operation when you knew it was going ahead. Am I understand this correctly?