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Hello, my name is ***** ***** I am a qualified lawyer happy to help you today.
Is it just that you cannot contact Cashplus and want help?
Thanks, ***** ***** they owe you money because they have frozen the account?
You should make a complaint to them here: https://www.resolver.co.uk/companies/cashplus-complaints/contact-details
That's no problem.
Thanks, there isn't much you can do apart from making a complaint to them and if that doesn't resolve it then report them to the Ombudsman at https://www.financial-ombudsman.org.uk/consumers/how-to-complain
If the company tries to sue for the money then you have a defence and it would be easy to defend a small claim (one for £10,000 or under). You can also come back here for further guidance if you need it.
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