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Hello my name is Jamie and I will help you. I am just reviewing your question. This is an email service so there may be delays when responding.
How much is being claimed?
Anything in writing at all?
That's unfortunate. What was the work done?
And they are refusing?
Ok, then you can request the required documents under Part 31 of the Civil Procedure Rules.
This applies to disclosure and indeed it specifically says that it applies to pre-action.
Therefore you can refuse to pay and tell them unless they provide it, you will make an application to Court.
As such a Court would order disclosure.
Can I clarify anything for you about this today please?
If not I would appreciate a 5 star rating for my answer, the button should be at the top of the screen. If you need more help, you can ask follow up questions for free and I would be delighted to assist. Thanks!
You dispute it and don't pay what you dispute.
They have 2 choices;1) write off that disputed sum
2) take you to Court
Does that clarify?