You need to look at the terms of the lease/tenancy agreement because fixtures and fittings which get broken or need repairing are usually the responsibility of the tenant and this would come under that bracket.
My stepdaughter is in a house share and a cupboard door has fallen off and the vacuum cleaner has broken. They have been chasing the landlord to get them fixed without success so I was asked to step in and looking at the agreement, it is all their responsibility.
So you need to check the agreement in minute detail.
If it is the responsibility of the landlord, the quickest way of getting this resolved is to take it down and put a new one up and then pursue the landlord through the Small Claims Court. It would be the tenant (as that you?) That would have to do that and there is a possibility it would be transferred to the landlord’s local court. That may or may not be convenient for you.
If your son is named on the tenancy agreement, and whilst you compete all the paperwork, he would be the one who goes to court.
I don’t know whether your son intends staying after the end of the current year but if the landlord thinks that your son is a “problematical tenant” he may not renew next year so that is another consideration.
A new track may cost 50 quid and fitting it would probably take an hour, the same again so my guess would be GBP100. The problem is going to be actually getting someone who is a “handyman” to do it.
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